Here at Independent Jewellers, we are focused on making your dream a reality whether that includes redesigning a precious heirloom, creating a personalized piece of jewellery, or creating a one of a kind design. We strive to make the custom design process an easy and enjoyable experience. We do everything in-store and with over 45 years of experience, you can feel confident that your dream piece will be perfectly made. 


Together we will work to create an idea based on a conversation and a detailed description of the concept. You can present us with an inspiration photo, drawing, or any other visualization to help us bring your idea to reality. Our design consultants will work directly with you to refine the design. In this step, we will discuss metals and gemstones desired for the project, the timeframe, the budget, and furthermore, the special occasion for the design.   


Once we know the details of the concept, we create an illustration using our jewellery software to show you sample pictures of your jewellery. At this stage, we determine the approximate weight of the precious metal, gemstones included in the design, as well as the time necessary to complete the project.   


This is the final element of our design journey. In this step, you can visualize your piece with high-resolution 3D renderings and videos. Adjustments are still possible at this stage. 


Once you have accepted the design, we print a wax model, displaying an accurate representation of the final piece.  


At the last stage, our goldsmiths turn the wax model into your desired piece of jewellery. From pouring the gold, setting the stones, and polishing your item, each stage is done by hand by our master goldsmiths. From there, you will take it home and create an everlasting memory. 



What our clients say about us:

 "I had 2 custom bands made and a 75 year old ring of my Mom's rebuilt and all I can say is wow..!!! Thank you so much to Heather and Emma and the amazing jeweler for making my vision come to life! I absolutely love my rings and you were so helpful...supportive and kind through the entire process. I am completely in love with the final product.You are amazing!!"

                                                                                                 - Lisa

"I went to Kelli on a family recommendation to have a custom engagement ring designed. I initially had a lot of excitement but also uncertainty on how to navigate the process. Kelli made the process a dream. The ring turned out perfect, I feel I got excellent value for my money. I can’t speak highly enough about my experience."

                                                                                                 - Max

"Heather at Independent Jewellers provided an amazing experience in my quest to find the best engagement ring. She created a custom ring that was exactly what we were looking for. Their large selection made it a one-stop shop for all jewelry needs, and the service was top notch. 10/10."

                                                                                                - Brandon 

Examples of Some of Our Custom Work 



For more information please contact:

Tel.: 780-484-6342 or email: