FINANCING AVAILABLE. FREE SHIPPING. Prices displayed are in CDN. Toll Free: 1-800-896-4385

Shipping / Pickup Policy

SHIPPING and PICKUP POLICY

As a response to these difficult times, we are waving all shipping fees on all orders. Curbside Pickup available for Online orders.

Victoria Day, May 18th - Store Closed, Pickup Not Available.

All online purchases will be shipped by FedEx or Canada Post.

General Information:

  • No orders will be shipped outside of Canada, 
  • Orders must be received by 3 pm MDT or your order may not be processed until the following business day, 
  • Orders placed on the weekend will not be processed until the following Monday, 
  • Business days are Monday to Friday, excluding Canadian holidays.

Tracking Your Order:
Once your order has been shipped, you will receive an e-mail from Independent Jewellers containing your tracking number.

Estimated Arrival Date

  • We will ship your order within 2- 4 business days
  • For your protection, orders require a signature upon delivery/pick up.
  • P.O. Boxes may only be shipped via Canada Post and will require additional time for delivery
  • Inclement weather conditions or other shipping service disruptions, may delay delivery. This is beyond our control and it is not subject to a shipping fee refund

Note: You are responsible for filing a claim with the courier if items are damaged during shipping.

For more information, please email: shop@independentjewellers.net

Toll-Free line: 1-800-896-4385

Curbside Pickup for Online Orders

  • Add desired items to our online shopping cart, proceed to checkout.
  • Select "Store Pick-up" as your shipping method.
  • Select Day and Time of the curbside pickup. Curbside Pick up available the next working day from your order after 3 pm. We will call you to verify the pickup time after your order is ready.
  • Wait for us in your car at the designated parking spot located next to the front doors
  • Staff verifies your driver’s license.
  • Drive home safe with your new purchase!

If you need to change the time or date of your curbside pick up, please email us shop@independentjewellers.net to make these arrangements. 

Curbside Pickup available at the location below:

11248 - 170 Street
Edmonton, AB, Canada

For more information please email: shop@independentjewellers.net

Toll-Free line: 1-800-896-4385

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