FREE SHIPPING. Prices displayed are in CDN. Toll Free: 1-800-896-4385

Shipping / Pickup Policy

SHIPPING POLICY

As a response to these difficult times, we are waving all shipping fees on all orders.  Due to COVID-19 we suspended our "Pick Up" option. This will be in effect until further notice. 

All online purchases will be shipped by FedEx or Canada Post.

General Information:

  • No orders will be shipped outside of Canada, 
  • Orders must be received by 3 pm MDT or your order may not be processed until the following business day, 
  • Orders placed on the weekend will not be processed until the following Monday, 
  • Business days are Monday to Friday, excluding Canadian holidays.

Tracking Your Order:
Once your order has been shipped, you will receive an e-mail from Independent Jewellers containing your tracking number.

Estimated Arrival Date

  • We will ship your order within 2- 10 business days
  • For your protection, orders require a signature upon delivery/pick up.
  • P.O. Boxes may only be shipped via Canada Post and will require additional time for delivery
  • Inclement weather conditions or other shipping service disruptions, may delay delivery. This is beyond our control and it is not subject to a shipping fee refund

Note: You are responsible for filing a claim with the courier if items are damaged during shipping.

For more information, please email: shop@independentjewellers.net

Toll-Free line: 1-800-896-4385

 

PICKUP AT THE STORE POLICY

Pickup at the store available at the location below:
11248 - 170 Street
Edmonton, AB, Canada

Pick up available the next working day from your order after 3 pm.

For more information please email: shop@independentjewellers.net

Toll-Free line: 1-800-896-4385

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